Provider Spotlight: Inclusive Support Service

Through supportive work that always puts the participant first, Inclusive Support Service strive to be more than just an ordinary provider. They are part of the disability community, supporting, working with and advocating for participants.


Get to know more about Inclusive Support Service and how they can help you live your best life.


Two women in an office environment looking at each other and smiling.
Two women in an office environment looking at each other and smiling.

Who is Inclusive Support Service?


“Inclusive provides me the supports to live the life I want to live, helping me work, play sport, and all the other things that matter to me.” Testimonial provided by NDIS participant.


Inclusive Support Service has been providing support care services to NDIS participants in the Brisbane, Sunshine Coast, and the Gold Coast region since 2012.


Throughout their many years of experienced and dedicated support, Inclusive Support Service have helped (and continue to help) NDIS participants to live the life of their choice.


Inclusive Support Service help you build your independence by:

  • Ensuring the care that you receive is consistent across all your supports

  • Meeting with you and your support network to identify and understand your needs, wishes and goals

  • Designing a care plan

  • Ensuring you maintain choice and control, and understands your rights

  • Focusing on wellbeing, preventions, promoting independence and connection to communities

For Inclusive Support Service, the participant is what matters. They focus on being inclusive of people of all ages and abilities including Aboriginal and Torres Strait Islander peoples, Australian South Sea Islanders, and people from culturally and linguistically diverse backgrounds, with the support they provide.


What services do they offer?


Inclusive Support Service offers in-home, community access, Specialist Disability Accommodation (SDA), Supported Independent Living (SIL), and concierge supports.


In-Home Support


Having a trained support worker on your team that you can trust is important in ensuring that you are receiving the support you deserve. This is why Inclusive Support Service place a huge emphasis on the quality of training for support workers.


They can assist with daily activities like personal care, eating and drinking, using aids and appliances, planning and preparing meals, getting in and out of bed, and moving around the house.


Community Access Support


Community Access Support is all about facilitating community access, engagement in activities, sports and even travel for participants. Inclusive Support Service currently have a three-week international trip organised with one of their participants.


Specialist Disability Accommodation (SDA) Support


Inclusive Support Service currently provide Concierge Supports at three locations, where there are ten individual apartments with an on-call service that provides support to participants when they have no core supports or when they require 2:1 support.

When there are vacancies, they are the Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL) provider for independent and multiple living SDA properties.


Supported Independent Living (SIL) Support


Supported Independent Living (SIL) is for people with complex disabilities who are seeking a home that suits their needs.


Inclusive Support Service offers a range of assisted living options that can help people live the life of their choice. Through understanding your wants and needs, Inclusive Support Service can help ensure you have choice and control over the services you receive, as well as provide a tailored disability service plan based on your goals, hopes and dreams.


Concierge Support


Inclusive Support Service’s Concierge Service is a complimentary service that runs separately to your individual support needs. This service offers:

  • Access 24/7 on call service for unplanned support

  • Transition assistance for participants moving into a new home

  • On-site team assistance ensuring consistency of support

If you connect well with the on-site team, it may be possible to engage them as the core support in an ongoing capacity as part of your support team.


Advocacy


Inclusive Support Service work closely with their participants to ensure that they, and their families are heard.


If you need advocacy support from Inclusive Support Service, they can liaise with you to assist in breaking down barriers that may be challenging to overcome or that you need additional support for. They can also assist to compile relevant information and collate reports to submit to the NDIS advocating for supports that may be required.


Inclusive Support Service in the Community


Inclusive Support Service recently joined First2Care and other providers in sponsoring the Queensland Powerchair Football Association (QPFA) to send two teams to the club championship games in Sydney. Although this was the first year Inclusive Support Service sponsored the competition, they have provided support to participants attending local and interstate competitions for many years.


“It was amazing being able to support the teams to attend the competition in Sydney and for our team to be able to support some of the athletes during this trip.


“We are looking forward to seeking new players try the sport and would love to see many more teams and competitions develop over the next few years but at this point the most exciting one is the upcoming world cup. This is a competition very close to our hearts and it is one that we would love to continue to sponsor in the future.” Stef Wilson, Inclusive Support Regional Manager


Read more about the benefits of working with an independent, professional Plan Manager. Alternatively, contact our friendly team on 1300 322 273 or support@first2care.com.au.