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Social Media Terms and Conditions

SUPPORT MANAGEMENT SOLUTIONS PTY LTD, (A.B.N 24 601 046 155) otherwise referred to as ‘the company’, ‘we’, ‘our’, ‘us’ or ‘SMS’, offers its social media pages as a service to provide you with information about our product, our services, and other materials of interest.


Our social media pages are those pages on social media websites including, but not limited to, Facebook, Twitter, LinkedIn, Youtube, Google+ and Tumblr, that are identified as a web page associated with SMS. To avoid any confusion between a third party Social Media Page and our own, a link to each Social Media Page that is associated with SMS can be found on our website, located at (‘the website’). We do not associate ourselves with, or provide any warranties as to the quality, content or legality of social media pages that are not linked to our website.


In accessing and using our Social Media Pages, you must also comply with any terms and/or conditions specific to those websites as well as with these terms.


1.1 Content on Social Media Pages


Regardless of whether it was posted and/or uploaded by us or a third party, SMS does not endorse any comments, advice, statements, visuals, audio, videos or other material (Content) posted to our Social Media Pages.


SMS does not represent or warrant the accuracy of the content posted to our Social Media Pages; and will not be liable for any content posted to our Social Media Pages. Whilst we may not monitor all content that you post to our social media pages, we expect that you will not post any content that we may deem to be: defamatory, abusive or hateful, intimidating, or misleading; constitute junk mail or bullying; infringe a third party’s rights; or be in breach of any laws.


In the event that you do post such material, we reserve the right to remove that material from our social media pages immediately and without notice to you.


Content that is commercial in nature in nature is left up to our discretion as to whether it is left on our social media pages, with no notice required on removing such content. We are not responsible, nor will we take any responsibility for, any advertising material that may be displayed on our social media pages by third parties, including Facebook or other social media advertisings.


Parties that repeatedly post content that is inappropriate, as described, but no limited to the content described above may be subject to a restriction or ban from our social media pages.


1.2 Third Party Links


Support Management Solutions may provide hyperlinks to third party websites (‘linked websites’). We do not control content posted on linked websites, and we will not be responsible for any content found on them. We provide hyperlinks to linked websites for your convenience only, and do not endorse or approve any of the content found within linked websites. We do not take any responsibility or warrant the accuracy of any aspect of content or information provided via the linked websites.


1.3 Intellectual Property


By uploading content to any of our social media pages, you grant us a worldwide non-exclusive, sub-licensable, royalty-free licence to: use, reproduce, distribute, display, publish and/or adapt any part or all of the Content; publicly promote, endorse or market the content in any way; and perform or carry out any actions associated with achieving any of the above. We may use the content for any period of time beyond your removal of the content from the social media pages.


1.4 Miscellaneous


To the extent permitted by law, you agree to indemnify us from and against all actions, claims, suits, demands, damages, liabilities, costs or expenses (whether in tort or in contract including and without limitation, negligence) arising out of or in any way connected to the use of the social media pages by you. We do not make any claims that the information or content on the social media pages are appropriate or may be downloaded in all areas, countries or jurisdictions. If you access any social media pages, you do so at your own risk and you are responsible for compliance with the laws of your jurisdiction.


1.5 Contact Us


Thank you for taking the time to observe our social media terms. Please email us at if you have any concerns about any content on our social media pages.

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