Easy, Efficient, Exceptional.
WHAT SERVICES DO FIRST2CARE OFFER IN BUNDABERG AND THE QLD CENTRAL COAST?
Our priority is helping you stay in control of your NDIS plan while removing the stress of budgeting, paying providers and managing paperwork, so you can focus on your goals, independence and wellbeing.​
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Our services include:
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Paying your providers and managing invoices
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Budget tracking and spending updates
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Monthly statements and real-time plan tracking
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Help understanding your plan categories and what you can claim
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Responsive, human support by phone, email, or in person
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We also regularly attend Cairns disability expos, Cairns Disability Network monthly meetings, LAC or provider check-ins, and community events, so we're never far when you need us.
WHY PARTICIPANTS IN BUNDABERG AND THE QLD CENTRAL COAST ARE CHOOSING
FIRST 2 CARE
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Fast & Reliable Invoice Payments
Providers are paid quickly, usually within 3 to 5 business days, giving you peace of mind.
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Real Local Support
We understand the challenges of regional and remote areas, including limited providers, travel costs, and service availability.
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Easy-to-Use Participant Portal
Track your budgets, invoices and balances anytime, anywhere.
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Support Finding Providers (Even in Rural Areas)
Our team helps you connect with trusted local supports across Bundaberg, Hervey Bay, Gladstone, Rockhampton, Yeppoon and nearby towns.
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No Cost to You
NDIS covers all plan management fees.
HOW DO WE HELP WITH BUDGETING, OVERSPENDING & COMMUNICATION?
At First2Care, we go beyond just paying bills. Here’s how we help:
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Track spending daily to avoid under or overspending
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Alert you early if you're at risk of going over budget
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Help you understand how to use your Core, Capacity Building, and Capital budgets properly
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Speak to you in plain English (no confusing NDIS jargon!)
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Offer monthly reports, check-ins, and fast replies when you have questions
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If something doesn’t look right, we’ll flag it and guide you through your next steps always within NDIS rules.
AREAS WE SUPPORT LOCALLY
We proudly work with participants across:
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Bundaberg
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Hervey Bay & Fraser Coast
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Woodgate & Surrounding Beaches
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Gladstone & Boyne Island/Tannum Sands
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Rockhampton & Gracemere
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Yeppoon & Capricorn Coast
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Whether you’re in a major centre or outer regional community, our team is here to support you with responsive communication and NDIS expertise.
STILL WANT TO KNOW... WHAT IS NDIS PLAN MANAGEMENT?

NDIS Plan Management is a funded support that helps you manage the financial side of your NDIS plan. It allows you to:
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Choose any registered or unregistered provider
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Get help with paying invoices and keeping records
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Track your budget and avoid overspending or underspending
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Have more control, without doing it all yourself

