DREAM PLAN LIVE
Your First 2 Care Support Team
As part of a broader team dedicated to supporting you with your NDIS Plan, our role is to manage the financial aspects. This includes monitoring your plan-managed NDIS funds, paying your provider invoices accurately and on time, and providing monthly budget statements.
Our Accounts Team receives your provider invoices, checks them for compliance with NDIS guidelines, and processes them using our advanced technology. This ensures that you can have confidence in the timely handling of your invoices.
CLIENT SERVICE OFFICERS (CSOs)
Our CSOs are available to assist you with any general questions or queries about the financial management of your plan, plan setups, managing your budgets and reviewing invoices.
CLIENT LIASON OFFICERS (CLO'S)
Our team of CLOs are industry specialists, who are allocated to clients who opt in to accessing individualised support and coaching on all areas of financial management of NDIS plans.
We Provide Ongoing Support
What does tailored, meaningful plan management mean for you?
You will experience efficiencies and accuracy with our expert knowledge to guide you.
We are here to help you Navigate the NDIS
Need to talk? We pride ourselves on answering the phone with minimal wait times (average wait less than 30 seconds during business hours).
We offer you the freedom to choose how to interact with us. We have Client Liaison Officers, Client Service Officers and our Accounts team ready to simplify and tailor your plan to suit your individual needs, preferences and goals.
EASY TO USE PORTAL
LET'S START TOGETHER
HERE'S HOW WE WORK:
Let your NDIS Planner know
you would like to be Plan
Managed by First2Care.
Sign up as a First2Care
participant & our team
will contact you.
We manage, you thrive!
Get The Guidance You Need
Our team of highly skilled professionals provide tailored guidance and education personalised to your needs. At First2Care, we want to empower your right to choose your services and providers through our expert knowledge of the NDIS. With our help, you will maintain Choice & Control over your supports and budgets, as though you were self-managing your funds but without the administrative burden.