First2Care provide transparent NDIS Plan Management.

First2Care are registered to provide Plan Management services across Australia (with WA pending). Let us be your first choice in NDIS Plan Management, so you can focus on the stuff you love.




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2019 Support Management Solutions Pty Ltd T/AS First2Care. Provider Registration No. 4050003364 First2Care.

All rights reserved. ABN: 24 601 046 155

What is the NDIS?

Confused about the NDIS? We hope the information below helps.

Still need more information or help?

The NDIS explained

The National Disability Insurance Scheme (NDIS) significantly changes the way people access disability services and support in Australia.

The scheme replaces the current disability services funding and provides individualised support for eligible people with a permanent and significant disability, and their families and carers.


The NDIS has been rolling out national-wide since 2013 and will be fully implemented by 2019 – giving many people with disability access to support and services they never had before.


By the time it is rolled out across Australia, the NDIS will provide support for approximately 460,000 people with a disability under the age of 65.

Choice and Control within the NDIS


The NDIS is designed to put you, the participant, at the centre of the decision-making process enabling you to have full choice and control over your support. 


It assists you to self-manage and coordinate, deciding who supports you, when they provide that support and how it’s delivered, so that you can achieve your NDIS goals. Meaning you can live your life the way you want to with maximum independence and dignity.

How does the NDIS work?

The NDIS is an insurance policy that takes a lifetime approach to support funding. It aims to invest in disability supports as early as possible to improve your outcomes later in life.


The scheme is managed and implemented by the National Disability Insurance Agency (NDIA).


The NDIA are responsible for deciding if you’re eligible for funding under the NDIS, assessing your application for support as well as deciding how much funding you’ll receive.

The agencies decisions are based on the legislation called the NDIS Act 2013, which sets out the NDIS rules and guidelines on what supports, and services are reasonable and necessary for the NDIS to fund.

How do I apply?

To apply for the NDIS you need to create a Plan. In your plan, you’ll need to include information about who you are, and what support you have and need to be able to live your life and achieve your goals.

The act of preparing your Plan is called pre-planning, and if you’re unsure what to include in your pre-plan, a template like the one inside First2Care's NDIS app guides you step-by-step through the entire process.

You might already be receiving support from the disability services. The NDIA will contact you to confirm your information, so they can verify your eligibility and then you can start to prepare for your transition to the NDIS.

If you, or your child has never received any disability support before, you can still apply for support under the NDIS. You can make an access request by contacting your local NDIA Partner or by calling the NDIA on 1800 800 110.

Have more questions on the ins and outs of the NDIS? Our NDIS FAQs will answer some common questions, or you can read about everything you need to know to get started.

How does First2Care help me with the NDIS?


First2Care provides Plan Management Services and their Free Platform, designed to help you apply for, coordinate and manage your NDIS plan and plan renewals. When you know you’re eligible for funding, and you’re ready to begin pre-planning for your planning meeting, the template within the platform guides you through the process step-by-step.


Use First2Care's to get help and collaborate on your pre-planning, and engage First2Care as your plan managers so they can manage your funding. This will empower you and give you the confidence to navigate the NDIS, and achieve your dreams.

For more information on the NDIS head to our FAQs

Design a well-developed plan and get the funding you need