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NDIS Plan
Management
Mackay

Simple, Local, Supportive.

At First2Care, we help NDIS participants get the most out of their plans across the Mackay region, and up to Far North Queensland. From budget tracking to provider payments, we take care of the numbers so you can focus on your goals and better outcomes. Fast responses, local support, and clear communication.

Easy, Efficient, Exceptional.

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First 2 Care Purple Heart

IN THE MACKAY REGION FIRST2CARE OFFER THE FOLLOWING SERVICES

We offer full-service NDIS plan management to participants in Mackay and surrounding districts including Sarina, Airlie Beach, Bowen and more. 

Our services include:

  • Paying your providers and managing invoices

  • Budget tracking and spending updates

  • Monthly statements and real-time plan tracking

  • Help understanding your plan categories and what you can claim

  • Responsive, human support by phone, email, or in person

We also regularly attend Mackay disability expos, Mackay Disability and Mental Health Network meetings, LAC check-ins, and community events, so we're never far when you need us. 

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HOW DO WE HELP WITH BUDGETING, OVERSPENDING & COMMUNICATION?

At First2Care, we go beyond just paying bills. Here’s how we help:

  • Track spending daily to avoid under- or overspending

  • Alert you early if you're at risk of going over budget

  • Help you understand how to use your Core, Capacity Building, and Capital budgets properly

  • Speak to you in plain English (no confusing NDIS jargon!)

  • Offer monthly reports, check-ins, and fast replies when you have questions

If something doesn’t look right, we’ll flag it and guide you through your next steps always within NDIS rules.

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STILL WANT TO KNOW... WHAT IS NDIS PLAN MANAGEMENT?

NDIS Plan Management is a funded support that helps you manage the financial side of your NDIS plan. It allows you to:
 

  • Choose any registered or unregistered provider

  • Get help with paying invoices and keeping records

  • Track your budget and avoid overspending or underspending

  • Have more control, without doing it all yourself


At First2Care, we act as your financial partner—not a decision-maker—ensuring your plan works for you.

First 2 Care Plan Manager Townsville Wave

Get Supported, Get Local Support

Contact Form

Call Steve from the FNQ First 2 Care team: 07 2114 3984 or 0484 261 884
Email: steve@first2care.com.au
Or fill out the form below and we'll get back to you.

How should we contact you?

Thanks for reaching out. We'll get back to you soon.

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Acknowledgement Of Country

First2Care provides transparent NDIS Plan Management & is focused on supporting your choices. Live the life you want with First2Care by your side.


Our services provide Invoice Processing | Budget Support | Claims Processing | Administration | NDIS Compliance

Participants & Support Providers can stay up to date with NDIS updates, social events and announcements specially tailored for you!

First2Care respectfully operates on Meanjin land, as named by the Jagera people and the Turrbal people. We honour this privilege and responsibility with respect and humility to past, present and future Traditional Custodians and Elders of this nation. We acknowledge the wisdom, diversity and continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

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© 2023 First2Care - Serving our participants & community since 2014.

Support Management Solutions Pty Ltd T/AS First2Care. Provider Registration No. 4050003364 First2Care.

All rights reserved. ABN: 24 601 046 155

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