NDIS Changes to Supported Independent Living (SIL): What Providers Need to Know

From 1st of July 2026, updates to Supported Independent Living (SIL) will change how services are delivered and claimed under the NDIS. These changes directly affect providers and introduce new requirements around claiming and registration.

What has changed with NDIS Supported Independent Living

From 1 July 2026:

• All SIL services must be claimed under new support items within the registration group: 0138 – Assistance with Supported Independent Living

• These replace the previous codes in the Assistance with daily life tasks in a group or shared living arrangement registration group (0115), which no longer apply to services delivered from this date.

• SIL supports delivered before 1 July 2026 should be claimed under the legacy support items in registration group 0115.

SIL providers must also meet updated registration requirements. By 1 October 2026, all SIL providers must:

• Be registered under registration group 0138, or

• Have submitted an application for registration

Existing unregistered providers who were delivering SIL supports prior to 1 July 2026 and have submitted a registration application can continue claiming under the new support item code while their registration application is being assessed.

However, providers who have not applied for registration by 30 September 2026 will no longer be able to claim SIL supports from 1 October 2026.

What this means for you

These changes reflect ongoing reforms to regulate service providers and are a result of mandatory registration requirements for SIL providers. To help avoid disruptions to payments and claims processing, it’s important to:

• Use the correct support item (codes in group 0138) for all SIL services delivered from 1 July 2026 onwards

• If you are not yet registered, submit your registration or application before 1 October 2026

From 1 October 2026, compliance with these requirements will be necessary for SIL invoices to be processed by plan managers. Invoices submitted by providers who do not meet the requirements may be rejected, resulting in delayed payment or non-payment of claims.

Working with NDIS Participants

Participants may have questions or concerns about how these changes could affect their supports. Clear and timely communication can help them understand what the changes mean and what to expect. Here are some tips you can consider:

• Keep participants informed of your registration status and progress to help reassure them that their supports will continue without change

• If you have decided not to register, start conversations early with participants to support transition to another registered provider

Maintaining continuity of support remains a priority. Working closely with participants and their support networks can help reduce stress and ensure a smooth transition to avoid any gaps in service delivery.

How First2Care supports providers

At First2Care, we work alongside SIL providers to support accurate and compliant claiming aligned with updated NDIS requirements.

We are here to review claims against current rules, identify potential issues early, and provide clarification where needed. Our goal is to support efficient claims processing and help providers navigate these changes with greater confidence and clarity.

Read the latest reforms about SIL on SIL claims and payment changes from 1 July 2026.