Part One: What are NDIS Capacity Building Supports?

Updated: Mar 19


Learn what you can claim and what you can’t from this support category

Starting a new plan and understanding what you can claim from the three support budgets, Core, Capital and Capacity Building, can sometimes be a little overwhelming. But it doesn’t have to be. As Plan Managers, we’re here to help.


We’re often asked where support money can be spent. To make things easier, we’ve broken down the rules that apply to each Support Category. So, next time you talk with your Plan Manager, you’ll know what you can claim. For more detailed information on each Support Category read, Part Two: What Are NDIS Capacity Building Supports. And, if you have any questions, let us know.


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Understanding the Price Guide and Support Categories

To understand what you can spend your Capacity Building budget on, you first need to understand how your support is categorised within your plan.


The NDIS Price Guide and Support Catalogue are your best friends when it comes to all things NDIS. The guide gives you the maximum rates your providers can charge, while the catalogue lists each individual line item.


If you look at those documents and feel overwhelmed – you’re not alone. There’s a lot of info there. But don’t worry. If you’re unsure which ‘support line items’ apply to your situation, the NDIA recommends choosing something that is the “best fit”.

Your Local Area Coordinator (LAC) or Plan Manager (like us!) can help if you need more guidance.


What are Capacity Building Supports?

Capacity Building Supports are used to help you build your independence and skills across a range of areas in your life. These areas are divided up into nine sub-categories within this bigger support category.


The National Disability Insurance Agency (NDIA) can approve Capacity Building funding against the aspects of your life you’ve identified that need support in your plan. You won’t necessarily be funded for every category – so it’s handy to understand the ones you have been funded for, to make sure you’re not left out of pocket by purchasing something that isn’t covered.


The nine key sub-categories are:

  1. Support Coordination: to help harness real choice and control from your plan with the skills to connect with, engage and implement your supports

  2. Improved Living Arrangements: to gain the support you need to find and keep appropriate accommodation

  3. Increased Social and Community Participation: individual life skills development and training, which might include public transport training and support, developing skills to help you participate in community, social and recreational activities

  4. Finding and Keeping a Job: like employment related assessment and counselling

  5. Improved Relationships: such as positive behavioural support strategies to reduce behaviours of concern

  6. Improved Health and Wellbeing: like exercise advice you need due to the impact of your disability

  7. Improved Learning: such as assistance to move from school to further education

  8. Improved Life Choices: things like having access to training in planning and plan/budget management

  9. Improved Daily Living Skills: such as therapy aimed at building your capacity to participate in the community or be more independent at home

Capacity Building supports are NOT flexible.

This means that unlike Core Support funding, you can’t move money from one sub-category to another. The funds you’ve been given for Daily Activities can’t be spent on Employment – even though they both come under the larger Capacity Building Support category.

We hope this makes understanding your Capacity Building Supports clearer. If you still have questions, or would like help to understand and manage your budget you might like to engage a Plan Manager.


Read more about the benefits of working with a plan manager. Alternatively, our 100% FREE NDIS Plan Management app, can help you manage your plan.


Read more about First2Care’s plan management features.


Over to you

Want to know more? Check out Part Two: What Are NDIS Capacity Building Supports to discover what you might purchase or claim under each sub-category. We’d love to know if you found the claiming process confusing. Let us know your experience and share any tips you might have to streamline the claiming process.


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