The First2Care team are available to respond to any issues that you have with our service and support.

 

As a provider under the National Disability Insurance Scheme, we have a complaints procedure in place to deal with any issues that arise from us providing our services.

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If you feel that the seriousness of your complaint is such that you would prefer to submit it anonymously​, please use the form to the right to do so. 

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This complaint will be direct solely to a representative of our board of directors without any personal information needing to be provided.

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Alternatively you have the right to contact the NDIS commission directly. Information about that process can be found here.