WHAT NDIS PAPERWORK CAN FIRST2CARE HELP WITH?
First2Care can help you with checking and processing provider invoices, submitting eligible claims through the relevant NDIS provider portal, keeping financial records, and providing regular statements on your plan-managed funding.
WHAT IS NDIS FINANCIAL ADMINISTRATION
Financial administration is the ongoing management of your plan-managed funding: checking invoices against your budget, submitting eligible claims, paying providers, and keeping the records the NDIS requires. It's the core of what a plan manager like First2Care does. This is distinctly separate from support coordination or day-to-day management of your supports.
CAN I GET INVOICE HELP OR BUDGET QUESTIONS ANSWERED?
Yes. If an invoice looks wrong or you're not sure what's left in a budget category, when you utilise First2Care for your plan management, you can contact us directly with any questions or queries related to your budget or invoices submitted. You can also check out the most up to date information available through the First2Care portal online, without needing to travel to an office.
DO I NEED TO VISIT THE SPRING HILL OFFICE IN PERSON?
No. Participants using First2Care can manage their funding through the First2Care portal, call First2Care directly. You can have an expert plan manager on the phone in under a minute, and know what they will have all the latest information
Does First2Care only help participants in Brisbane CBD, Fortitude Valley or New Farm?
Being based in Spring Hill puts First2Care within a few minutes of Brisbane CBD, Fortitude Valley and New Farm, and participants in any of these areas reach us at support@first2care.com.au or call 1300 322 273 the same portal-based support as those in Spring Hill itself. But the First2Care team also supports participants right across Australia.
Is there a local NDIS plan manager near Brisbane City?
First2Care's Spring Hill office sits just north of Brisbane City. First2Care support participants right across the Brisbane CBD, inner Brisbane and throughout the rest of Queensland and Australia with the same high-quality level of service, there's no separate process or any extra steps needed if your live elsewhere.
Does First2Care only help participants in Spring Hill?
No. Spring Hill is where First2Care have their head office, but support is provided for participants across the country. This includes Brisbane CBD, Fortitude Valler, New Farm, Brisbane City, inner Brisbane, wider Queensland and out to participants located anywhere in Australia.
The First2Care approach
First2Care has its headquarters in Spring Hill. This is where the team manages funding for participants who have chosen to utilise their plan management services. Whether in Spring Hill or out across greater Brisbane and Australia you can reach First2Care by phone, email or online.
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If you're looking for a plan manager near Brisbane CBD or Fortitude Vallet? See the right way to manager NDIS finances with First2Care, Spring Hill.