
WHAT NDIS PAPERWORK CAN FIRST2CARE HELP WITH?
First2Care can help you with checking and processing provider invoices, submitting eligible claims through the relevant NDIS provider portal, keeping financial records, and providing regular statements on your plan-managed funding.
WHAT IS NDIS FINANCIAL ADMINISTRATION
Financial administration is the ongoing management of your plan-managed funding: checking invoices against your budget, submitting eligible claims, paying providers, and keeping the records the NDIS requires. It's the core of what a plan manager like First2Care does. This is distinctly separate from support coordination or day-to-day management of your supports.
CAN I GET INVOICE HELP OR BUDGET QUESTIONS ANSWERED?
Yes. First2Care manages your funding, you can contact our team about an invoice, a statement or the available balance in your plan-managed budget. We can help explain the information relating to the funding we manage for you. You can also review available budget and invoice information through First2Care's portal. If an amount is unclear, contact our team rather than relying on the portal alone to resolve your question.
DO I NEED TO VISIT THE SPRING HILL OFFICE IN PERSON?
No. You can contact First2Care by phone or email and review available information through First2Care's portal. You do not need to travel to our office to ask about your plan-managed budget or invoices. Call 1300 322 273 or email support@first2care.com.au for assistance.


Does First2Care only help participants in Brisbane CBD, Fortitude Valley or New Farm?
No. First2Care supports participants in these areas and across Australia. You can contact our team by phone or email, whether you live in inner Brisbane or elsewhere.
Is there a local NDIS plan manager near Brisbane City?
First2Care has its head office in Spring Hill and provides plan management assistance to participants in Brisbane City and surrounding areas. Support is available by phone and email, so an office visit is not required.
Does First2Care only help participants in Spring Hill?
No. Spring Hill is our head office, not a limit on where we provide support. First2Care offers plan management services across Australia.

The First2Care approach
First2Care has its headquarters in Spring Hill. This is where the team manages funding for participants who have chosen to utilise their plan management services. Whether in Spring Hill or out across greater Brisbane and Australia you can call 1300 322 273 or email support@first2care.com.au.
If you're looking for a plan manager near Brisbane CBD or Fortitude Valley? See the right way to manage NDIS finances with First2Care, Spring Hill.
