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How do I get personalised NDIS plan support in Brisbane?

You can get personalised NDIS plan management support in Brisbane through First2Care. They are an independent plan manager with its head office at Level 2, 196 Wharf Street, Spring Hill Queensland 4000. The team assistance provides assistance by phone and email to help you understand your plan-managed budget, invoices, provider payments and reports. You can also use the First2Care portal to review the most up to date available budget and invoice information when having your plan managed by them.

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Personalised NDIS support in Brisbane

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WHAT DOES PERSONALISED PLAN SUPPORT MEAN?

The NDIS provides two participant portals:  my NDIS and my place. You can use the portal linked to your current plan to access available plan and budget information. If you self-manage your funding, you can also use the applicable NDIS system to manage claims.

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CAN I SEE MY NDIS BUDGET ONLINE?

Yes. You can review available budget information through the participant portal connected to your current plan, plan types are PACE or PRODA. The information shown may differ between  my NDIS and my place. It may also depend on how each part of your funding is managed. If First2Care manages your plan, you can also review available information through First2Care's portal. 

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CAN I TRACK NDIS SPENDING?

The First2Care portal lets you review the most up to date available information about your plan-managed budget and spending. The information reflects the funding administered by First2Care. Recently received invoices or changes may not appear immediately. Check when the information was last updated and contact First2Care if an amount does not look as expected.

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Talk to First2Care about personalised plan support

If you would like assistance with your plan-managed budget, invoices, provider payments or portal, reach us below. Our team can talk through your questions and explain how we can help with the financial administration of your plan.

First 2 Care logo with heart and letter C icon| NDIS Plan Management in Rockhampton and Capricorn Coast Regions

First2Care provides transparent NDIS Plan Management & is focused on supporting your choices. Live the life you want with First2Care by your side.


Our services provide Invoice Processing | Budget Support | Claims Processing | Administration | NDIS Compliance

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Participants & Support Providers can stay up to date with NDIS updates, social events and announcements specially tailored for you!

Acknowledgement Of Country

First2Care respectfully operates on Meanjin land, as named by the Jagera people and the Turrbal people. We honour this privilege and responsibility with respect and humility to past, present and future Traditional Custodians and Elders of this nation. We acknowledge the wisdom, diversity and continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.

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© 2026 First2Care - Serving our participants & community since 2014.

Support Management Solutions Pty Ltd T/AS First2Care. Provider Registration No. 4050003364 First2Care.

All rights reserved. ABN: 24 601 046 155

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