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NDIS Updates to Short Term Accommodation (STA): What This Means for You

From the 1st of July 2026, changes to how Short-Term Accommodation (STA) is claimed under the NDIS have come into effect. These updates are designed to make it clearer what supports you are receiving during your stay and how your NDIS funding is being used.


Illustration of a person in a wheelchair and another person beside a giant checklist showing accommodation, meals and transport, and a We support the NDIS logo below.

Before looking at the claiming changes, it's worth noting a recent terminology update. The support is once again being referred to as Short Term Accommodation (STA). The NDIA had previously renamed STA to Short Term Respite (STR), but following feedback, it has changed the name back.


The change reflects feedback that the term respite placed greater emphasis on the needs of informal supports. In the latest Operational Guideline, the NDIA describes STA as “mutually rewarding” time apart for participants and their informal supports, recognising the benefits these supports can provide for both participants and their support networks.


What has changed with NDIS Short Term Accommodation


The main change is how STA costs are now claimed. Previously, STA was charged as an all-in-one daily fee that included everything. From 1 July 2026, this has been separated into different parts, which means:


  • Support from workers is charged based on the time and level of support you receive


  • Accommodation is charged separately and may include both for your stay and for your support worker. It is now capped at around $160 each, which could possibly limit the range of available options


  • Everyday living costs that are not considered NDIS supports, such as meals, activities, and utilities, are not included in STA claims. Even in group settings, meals are now formally excluded, where they may have been funded before.


Your invoices will now clearly separate support work and accommodation into individual line items, helping you see exactly how your supports are delivered and what your NDIS funding is paying for.


Working with your provider


With these updates, it can help to have an open communication about what to expect with your provider so you feel informed and prepared. You might want to ask:


  • What costs are covered by my NDIS plan?

  • Are there any out-of-pocket costs I need to plan for?


These details should be clearly outlined in your service agreement. Your provider should explain everything in a way that makes sense to you. If something isn’t clear, it’s okay to ask questions. Having these discussions early can help avoid surprises and make sure your STA suits your needs and goals.


If you intend to purchase STA-related expenses and seek reimbursement from your plan, it is especially important to supply receipts that clearly show the daily accommodation and support worker costs, not just a single lump sum.


How First2Care can support you


At First2Care, we’re here to support you through these changes. We support clear and compliant claims, helping ensure invoices align with current NDIS requirements, including this new update to itemised STA claims. We also work proactively to resolve issues efficiently, reducing delays and follow-ups, so you can feel confident about how your NDIS funding is being used.


If you have any questions or would like help understanding what this means for you, please reach out to our team.


For more information, read the NDIS guide on What is short-term accommodation.

 
 
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