How To Choose The Right NDIS Plan Manager:
8 Essential Questions
Choosing the right NDIS Plan Manager can impact your entire experience with the NDIS. The right partner will simplify your plan, communicate clearly, and support you to access the services you need. The wrong one leaves you confused, waiting, or out of pocket.
Below are the eight key questions every participant should ask, based on what we hear every day from participants across Australia.
How fast do you pay invoices?
Look for 3-5 business days. Delays can interrupt essential supports.
Do you provide real-time budget visibility?
You should always know how much funding you have left.
Can I choose ANY provider?
Plan-managed participants should be free to use registered and unregistered providers.
How do you communicate?
Phone, email, SMS, portal access, flexibility is essential.
Do you help me understand my plan?
A good Plan Manager explains budgets, categories, rules and opportunities.
Are you local or do you understand my region?
Especially important in rural, remote and regional communities.
Will I have the option to have a dedicated contact?
Personal support matters.
Are there hidden fees not covered by the NDIS?
There should never be any. Plan management is fully funded under the NDIS.
Let's Get Started
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Fill Out Your Service Agreement.
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Contact First 2 Care Today!
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Download The Plan Manager Checklist.
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Email Us An Enquiry.
