When you’re delivering NDIS supports, it’s important to work in a way that’s clear, professional, and transparent. One of the best ways to do this is by having a service agreement in place. But what exactly does it cover, and do you really need one? Let’s clear it up. What is a Service Agreement? A service agreement is a written document between you and the participant that sets out what supports you’ll deliver, how they’ll be delivered, and how much they’ll cost. It’s essentially a tool to...

Effective from 19 May 2025 for participant new plans, the National Disability Insurance Agency (NDIA) is rolling out significant changes...

The National Disability Insurance Agency (NDIA) has implemented significant changes to the funding structure of plans, which came into...