Service Periods
& PACE: What NDIS Participants Need to Know
As the NDIS rolls out PACE, many participants and providers are adjusting to new processes, especially Service Periods and how they affect invoice claims.
This guide explains everything clearly so you know exactly how your budget is being managed.
What are service periods?
A Service Period is the date range a provider delivers a service.
In PACE, this information is mandatory for invoice processing, and incorrect dates can cause delays or rejections.
How Claims Work Under PACE
PACE enforces stricter requirements, including:
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Service Period start & end date
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Correct support item
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Claim category alignment
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Provider ABN & details
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Accurate pricing limits​
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Participants benefit because the system becomes more transparent, but only if invoices are submitted correctly.
How First2Care Supports You
We manage the entire process, ensuring:
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All PACE requirements are met
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Claims are submitted correctly and quickly
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Providers are supported to avoid errors
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Your budgets remain healthy and easy to understand
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You stay compliant without stress
Let's Get Started
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Fill Out Your Service Agreement.
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Contact First 2 Care Today!
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Learn about Plan Management Plus.
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Email Us An Enquiry.
